Cancellation Policy

Notice of Cancellation All cancellation notices must be submitted in writing via email to advisor@tactfuldisruption.co. A cancellation is considered effective on the date received. To maintain the integrity of scheduling and client flow, a non-refundable automated late cancellation fee will apply to any appointment canceled within 24 hours of the scheduled time. No refunds, credits, or transfers are available for no-shows. Terms of Coaching All coaching services are delivered as complete programs and are non-modifiable. Sessions may not be transferred, carried over, or split. Clients enrolled in ongoing or multi-session programs are expected to commit to the full duration; unused sessions resulting from early withdrawal are not eligible for refund or credit. Membership Suspension Memberships or coaching programs cannot be paused or suspended once active. This policy ensures program continuity and sustained client transformation. Coaching Calls Clients are responsible for initiating coaching calls at the scheduled time. Telephone or virtual session costs (e.g., call fees, data usage) are the client’s responsibility. Program Changes Tactful Disruption® reserves the right to enhance, adjust, or cancel any program or offering for quality, efficiency, or alignment. Any changes will be communicated in consultation with active clients. Mutual Agreement Cancellation Either party may initiate a discussion to terminate the coaching relationship if it is no longer in service to the client’s growth. Tactful Disruption® is committed to ethical closure and, where appropriate, a referral to a different provider or model of care. Intellectual Property All content, methods, and materials shared in the course of coaching are protected by intellectual property law. These materials may not be recorded, duplicated, or redistributed without express written permission from Dr. Ariel McGrew or Tactful Disruption®. Indemnification & Scope of Practice By engaging in coaching services, you acknowledge that your participation is voluntary and you retain full responsibility for decisions and outcomes. Coaching is not a substitute for therapy. If concerns arise that exceed the coaching scope, a referral to a licensed mental health provider will be made. While your coach is also a licensed clinical professional, you are not receiving therapy unless explicitly contracted as such.

Contact Details

• Tactful Disruption®, Martin Avenue, Homewood, IL, USA

  +13124500253

  advisor@tactfuldisruption.co